About

We've spent a decade automating the work people thought couldn't be automated.

Coverwave is built by the team behind Process Street, applying everything we learned about real operational work to the most operationally complex industry on earth.

"

Process Street showed us that companies don't actually run on software — they run on the gap between the software and the human. Coverwave closes that gap, for the industry that needs it most.

VS Vinay Sahni · founder & CEO · ex-Process Street
The story

Why insurance.
Why now.

At Process Street we built the workflow layer for thousands of operations teams — and watched them stitch together a dozen tools to do work that should have been one piece of software.

Insurance was always the most acute case. Carriers, MGAs, and brokers run the most regulated, most process-heavy operation in the modern economy: twelve-plus tools, seventy percent manual work, eight billion dollars of BPO spend — and a workforce that's retiring faster than it's being replaced.

Agents change the answer. For the first time, you can build software that doesn't just orchestrate the work — it does the work. Reads the form, reasons about the policy, drafts the letter, knows the rule. With a human at every checkpoint that matters.

Coverwave is that platform. Built insurance-native, end-to-end, and compliance-first — the opposite of a horizontal toolkit, and bigger than any single point solution. We're hiring builders who'd rather replatform an industry than ship another chatbot.

Where we are

Trajectory.

2014 — 2024

Process Street

Built the workflow platform behind ops teams at Salesforce, Spotify, AstraZeneca. ~$30M ARR. Acquired 2024.

Feb 2026

Coverwave incorporated

Founding memo circulated. First insurance design partner signed within three weeks.

Q1 2026

Seed round closed

Led by founders' fund + insurance-specialist angels. Six design partners onboarding through Q2.

Q2 2026 · now

Claims agent in production

Live FNOL triage with two carrier design partners. Underwriting in private beta.

Q4 2026

Platform GA

All four agents, shared memory, marketplace integrations. Series A targeted.

Team

Operators who've shipped the boring parts before.

VS

Vinay Sahni

Founder & CEO

Founded Process Street (~$30M ARR, acquired 2024). 10 years building operational software for ops teams.

prior · Process Street, Userlike, Sift
MR

Mira Reyes

Co-founder & CTO

Built the agent runtime at a Series-C agentic platform. Scaled multi-tenant ML ops at a top-3 P&C carrier.

prior · Anthropic, Travelers
DH

Daniel Huang

Head of Insurance

20-year underwriter and claims executive. Ran a $2B specialty book. Deeply opinionated about ACORD forms.

prior · Berkley, AIG, Munich Re
Principles

How we build.

01

Insurance first, AI second.

The hard part isn't the model — it's the ACORD form, the state filing rule, the adjuster's twenty-year intuition. We learn that first.

02

Humans where they matter.

Every agent ships with a human checkpoint. We measure success by how many decisions a human still gets to make, well.

03

Compliance is a feature.

Most teams treat regulation as friction. We treat it as the reason the platform exists. Guardrails are first-class.

04

Ship into reality.

Every line of code is tested against a real carrier file. No demo data, no toy benchmarks.

05

Audit the work, not the worker.

Carriers need to prove what happened, not surveil who did it. Every action is signed, traceable, and explainable.

06

Earn the platform.

We started in claims because that's where the pain is sharpest. Every other agent we ship has to earn its place.

Backed by
Founders' Fund South Park Commons Insurtech NY + insurance angels

Build the platform with us.

Hiring founding engineers, an insurance domain lead, and a design-partner GTM lead in San Francisco.

View open roles Talk to us