Coverwave is a deeply opinionated platform for insurance operations. Each agent ships with prebuilt domain knowledge, integrations, and compliance guardrails — and they share a common memory layer so work flows across the lifecycle.
From email, phone, photo or ACORD form: extract the file, set the reserve, run fraud checks, and draft the acknowledgement. Adjusters spend their day on the 5% of files that need a human, not the 95% that don't.
Brokers send messy submissions. The agent reads everything, fills your schema, enriches with the third-party data your appetite needs, and assembles a ready-to-decide file with rationale.
Onboard agents in days, not months. Answer the long tail of broker questions across email and Slack with full context on appointments, commissions, and policy admin. Your distribution team stops being a help desk.
Insurance is one of the most regulated industries on earth. Every Coverwave agent ships behind a policy engine that encodes state-by-state rules, NAIC market conduct, and your own internal playbooks. Nothing ships until it passes.
Coverwave sits on top of the systems you already run. We connect, learn your playbooks, deploy guardrailed agents, and put a human at every checkpoint that matters.
Read-only connectors to your PAS, CRM, doc store, email, phone, and BI in under a week.
Ingest your playbooks, prior decisions, and forms library. The agent's memory mirrors yours.
Start with one workflow in shadow mode. Compare agent output against your team. Promote to live.
Humans approve the edge cases. Coverwave handles the rest, signed and audited end to end.
Encryption end to end. Tenant isolation by default. Fine-grained permissions, signed audit logs, and a policy engine you can read. Pen-tested, SOC 2 Type II audited, and HIPAA-aligned.
Bring a single workflow. We'll show you what your operations look like at agent speed.
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